TY  - BOOK
AU  - Besterfield, Dale H.
AU  - Besterfield-Michna, Carol
AU  - Urdhwareshe, Rashmi
AU  - Besterfield-Sacre, Mary
AU  - Besterfield, Glen H.
AU  - Urdhwareshe, Hemant
TI  - Total Quality Management
U1  - 005.6 05th ed.
PY  - 2019///
CY  - India
PB  - Pearson
KW  - Total Quality Management
N1  - Leadership, Customer Satisfaction, Employee involvement, Continuous Process Improvement, Supplier Partnership, Performance Mesures, Benchmarking, Information Technology, Quality Management Systems, Environmental and Occupational Health and Safety Management System, Quality Fuction Development, Quality by Design, Failure mode and Effect analysis, Products Liability, Total Productive Maintenance, Management Tools, Statistical Process Control, Experimental Design, Taguchi's Quality Engineering
ER  -