Besterfield, Dale H. <br/><br/>
Total Quality Management 

 - India,  Pearson,  2019 
 - 622p.  24cm 
<br/><br/>Leadership, Customer Satisfaction, Employee involvement, Continuous Process Improvement, Supplier Partnership, Performance Mesures, Benchmarking, Information Technology, Quality Management Systems, Environmental and Occupational Health and Safety Management System, Quality Fuction Development, Quality by Design, Failure mode and Effect analysis, Products Liability, Total Productive Maintenance, Management Tools, Statistical Process Control, Experimental Design, Taguchi's Quality Engineering 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total Quality Management
<br/><br/><label>Dewey Class. No.: </label>005.6  / TQM