Yates, Rochelle <br/><br/>
A librarian's Guide to Telepnone Reference Service  

 - 1986,  Libary Professional Publications,   1986 
 - 136p.  ill.  19.5cm  
<br/><br/><label>ISBN: </label>0208020829 0208020837 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Telephone Reference Service <br/>Reference Services<br/>Community Information Service 
<br/><br/><label>Dewey Class. No.: </label>025.5YAT   / 03175